msw Privacy Policy – How We Handle Your Personal Data

When you register and use the msw platform, we collect certain personal information that is necessary to operate your account and provide our services. This includes your full name, date of birth, email address, mobile number, and the payment details you use to make deposits and withdrawals. We also collect technical information such as your device type, browser, IP address, and session activity to help us maintain platform security and improve your experience. In some cases, we may request a government-issued identification document to verify your identity as part of our compliance obligations under Philippine law. All information collected is limited to what is genuinely needed — we do not collect data beyond what is required to run your account and keep the platform safe. You will always be informed of what information is being requested and why before you are asked to provide it. If you have questions about a specific data point we collect, you can reach out to our support team for a clear explanation.

The personal information you provide is used primarily to create and manage your account, process your transactions, and deliver the platform features you have signed up for. We use your contact details to send you important account notifications, security alerts, and service updates that are directly relevant to your use of the platform. Your activity data helps us detect unusual behaviour, prevent fraud, and ensure that the platform remains fair and secure for all registered Filipino players. We may use aggregated, anonymised data to analyse platform performance and improve the overall user experience — this data cannot be traced back to any individual player. msw does not use your personal information to make automated decisions that would significantly affect your account without human review. We do not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes under any circumstances. Any use of your data beyond what is described in this policy will only occur with your explicit consent or as required by applicable Philippine law.

msw may share your personal information with trusted third-party service providers who assist in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers. These partners are contractually required to handle your data securely and to use it only for the specific purpose for which it was shared — they are not permitted to use your information for their own independent purposes. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines when we are legally required to do so. In the event that msw undergoes a business restructuring, merger, or acquisition, your personal data may be transferred as part of that process, and you will be notified in advance where possible. We do not share your data with advertisers or data brokers, and we do not allow third parties to place tracking technologies on our platform without your knowledge. All third-party partners we work with are evaluated for their data protection standards before any sharing arrangement is established. If you would like to know which specific third parties may have access to your data, you can contact our support team for more information.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by our legal and regulatory obligations under Philippine law. Once your data is no longer needed for these purposes, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. msw uses industry-standard security measures including encrypted data transmission, secure server environments, and access controls to protect your personal information from unauthorised access, loss, or misuse. Our internal teams are trained on data protection practices, and access to personal data is restricted to staff who genuinely need it to perform their role. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable legal requirements. We regularly review and update our security practices to keep pace with evolving threats and best practices in data protection. Your account password is stored in an encrypted format and is never accessible in plain text by any member of our team.

As a registered player on the msw platform, you have the right to access the personal information we hold about you and to request a copy of it at any time. You may also request that we correct any inaccurate or incomplete information in your account, and we will action such requests promptly. Under the Data Privacy Act of the Philippines, you have the right to object to certain types of data processing and to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected. If you wish to exercise any of these rights, you can contact our support team directly and we will respond within a reasonable timeframe. You also have the right to withdraw your consent to any data processing that is based on consent, without affecting the lawfulness of processing that took place before the withdrawal. If you believe that your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. msw is committed to honouring these rights fully and will never penalise you for exercising them.

msw may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make changes, the updated policy will be published on this page with the effective date clearly indicated at the top of the document. We encourage you to review this page periodically so that you remain informed about how your personal information is being handled. If a change is material and significantly affects your rights or the way we process your data, we will make reasonable efforts to notify you through your registered contact details. Continued use of the platform after an updated policy has been published constitutes your acceptance of the revised terms. If you do not agree with any changes to this policy, you should stop using the platform and contact our support team to discuss your account options. The most current version of this Privacy Policy will always be accessible at this URL for your reference.